Approachable – clients come expecting a painful visit like going to a lawyer or dentist, but once they meet us they are so much more comfortable.  We have a lot of comments like “wow – you aren’t like other accountants, you are so easy to talk to and I don’t feel intimidated” – it’s amazing a lot of clients feel their accountants almost look down on them or dress in such a formal way that it makes them seem stiff and unapproachable.  We want our clients to feel at ease and that its important for them to be comfortable talking to us. The more we know them and/or their business (the good the bad and the ugly) the better equipped we are to work with them in achieving their goals.  

Accountable – meaning they can count on us to get the work done right and on time. We do what we can to ensure filings are done on time so clients don’t get penalized. We are up-to-date on professional development so clients know they can count on us to be doing the work to the highest and newest standards. We believe in upfront communications for costs / billings and our quotes are guaranteed so clients can count on no surprise billings. 

Affordable – our rates are very competitive. We able to do so because we don’t have the same overhead structure of some of the larger firms, but we also don’t believe in charging more just because we can.  We believe in charging based on the work done and fees based on our overhead and not what others are doing.